Lenders should be honest about closing costs

Re: 'Best loan in today's market: fixed or adjustable?' (April 30)

Dear Editor:

In my book, choosing the right lender is simple. One needs to find a lender that will execute, in writing, a good faith estimate disclosing all closing costs accurately.

Over the years I have seen other bankers' and brokers' good faith estimates with a variety of undisclosed closing costs. Adding undisclosed or increased amounts for charges on closing statements causes unwanted surprises and unhappy customers. This is unfair and is not compliant.

Whatever happened to the days of keeping your word? Many can't even keep their written word! No wonder customers have ill feelings toward lenders.

Marcia Waldburger
Manager
Integrity Financial Services -- Lakeland
Minocqua, Wis.

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