Steven Stearns

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Teresa, Like Realtors, vendors and salespeople are not monolithic in their business practices. The hard sell works on some people, some respond to word of mouth and other people don't respond to anything-they research and react, solving their problem and filling their need. Any consumer is the highest life form: Clients should pitch and salespeople should catch. Still smiling, Steve Steven Stearns www.obeo.com http://obeoman.blogspot.com 262-325-8687

Teresa, In the past two weeks: -I called a brokerage in the middle of the afternoon and ended up in a voicemail loop that put me back to a non-existent receptionist-for voicemail. -Called a brokerage, asked for an agent and was put into their voicemail. -Called an agent at their listed number, and got a message from that agent not to leave a voicemail there but to call another number to contact them and leave a voicemail. Three very different scenarios with the same outcome. Working in the 2.0 world still requires a human touch, no matter where you are working. Steven Stearns www.obeo.com http://obeoman.blogspot.com 262-325-8687

To all, Perhaps the real question is are you listening to your buyers and sellers- ...what are they saying? Steven Stearns www.obeo.com http://obeoman.blogspot.com 262-325-8687