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Nancy Gray. Well now; sure looks like this article has sparked some interesting comments and ruffled a few feathers. It's not easy to let go of the old habits. After 31 years I do recognize that the role of the real estate licensee has evolved. Today it is all about consulting and educating the buyer and seller. I do agree that it's not as easy to practice what you preach however in Scott's defense he has gone out in the field with agents and brought his philosphy right to the cleints table. It has been a long time now that we have all tried to impress the consumer with the same bill of goods wrapped in a different color. The internet has opened so many doors into our industry that there aren't many secrets left. I do believe that today you do need a strategic plan rather than the typical marketing plan. I am not sure why so many of us are so upset with being responsive to the client! Why is "real time" so threatening? Scott is right on making the statment that it is the starting point of service. If real estate is your career, if it is who you are and what you do then a "Response Time Guarantee" should not be so threatening! As a Broker-Owner of a very active real estate brokerage I do not tolerate unavailable agents.
Nancy Gray How does one make contact? Website? Email? Phone?