Realtor should've known better
Buyers learn of unfortunate home defect from neighbors
By Barry Stone, Tuesday, June 3, 2008.Dear Barry.
We bought a home from a family trust. The previous owners had died, and their adult children were selling the property. As trustees of the estate, they were not required to disclose any defects. But a major ground drainage problem was revealed after we moved in, and we've learned from the neighbors that the trustees and their Realtor were fully aware of it.
The main symptom has been water in the warm air ducts below the slab floor. This was discovered by the first termite inspector who checked the property; so the Realtor hired another termite inspector. The second inspector failed to disclose the water problem, and the agent gave us only the second report for disclosure. Unfortunately, our home inspector also missed the problem because he never looked into the floor registers. Now he tells us that removing the register grills is outside the scope of a home inspection. We're trying to sort out who is responsible for this mess and would like your opinion in the matter. --Lars
Dear Lars,
"This mess" involves two separate disclosure problems: willful concealment by the sellers and their agent and professional negligence on the part of the home inspector.
The trustee/sellers may be legally exempt from disclosure requirements because they were not the occupants of the property, but there is more to be considered than the letter of the law. The intent of the law is to require disclosure of known defects. If the sellers knew about the groundwater problem and its effect on the air ducts, disclosure should have been made on the basis of ethics and common decency, regardless of legal requirements.
The real estate agent is totally without excuse. The central point of ethics within the real estate profession is the requirement for full disclosure of all known defects. Exemptions for the sellers do not relieve their agent from this responsibility. If the agent was aware of a particular problem and failed to disclose it, that agent can be liable for damages and for legal sanctions by the state licensing authority. In this case, the agent is particularly culpable because the first termite report -- the one that revealed the water problem in the ducts -- was deliberately withheld from disclosure.
Finally, there is the matter of your home inspector. He maintains that he is not required to remove grills from heat registers. Strictly speaking, this assertion is correct. Dismantling of building components is not within the scope of a home inspection. However, a truly competent home inspector makes a reasonable effort to inspect areas of potential concern. Air ducts beneath a slab should always be viewed as a potential moisture problem because they may be exposed to wet soil. Heat registers can be inspected quite easily by opening the louvers and shining a flashlight through them. Removing the grills is not necessary in most cases. However, floor grills are usually not fastened and often can be lifted as easily as opening a cabinet door.
All parties who should have provided disclosure failed to perform. The sellers and home inspector may have talking points to the contrary, but no one, particularly the agent, can walk away clean from this situation.
To write to Barry Stone, please visit him on the Web at www.housedetective.com.
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Submitted by Wenceslao Fernandez Jr on June 3, 2008 - 8:19am.
It is awful and unfortunate what some people THINK they can get away with in the interest of making "a buck". In this case, this may prove to be an expensive one to have earned!
www.MiamiRealEstateKing.com
Certified Distressed Property Expert
Miami-Dade County, Florida.
Submitted by Richard Holt on June 3, 2008 - 8:53am.
The most frustrating part of this story is that this is all to common in our industry. Agents are not very well regulated, if at all. Attempts at trying to make agents responsible for their atrocities requires such effort that nobody wants to take the time out to help protect our industry. No wonder our level of respect from the public puts us second from the bottom. I called the police on a situation just last week to report someone trying to scam renters into leasing a property they didn't own. The police won't do anything until the crime is actually committed. Nice. Re-active instead of pro-active law inforcement. But...at least once the crime has been committed, they will then do something. I wish we could say the same.
Submitted by Lenn Harley on June 3, 2008 - 9:29am.
This goes to the heart of disclosure and the week enforcement processes.
It is unfortunate but too many sellers and their agents have the attitude that it's up to the buyer to discover even serious defects. Then the haggle begins.
Fact is, defects should be repaired before the property is ever listed.
Lenn Harley
Homefinders.com
http://www.homefinders.com
Submitted by Todd Anderson on June 3, 2008 - 1:48pm.
This is one of those stories that gives Realtors a bad name. I'm sure it has a lawsuit on the way.
Todd Anderson
www.YouInParkCity.com
Submitted by Ralph M on June 16, 2008 - 7:11am.
Real Estate Professionals who represent their sellers have a fiduciary duty to represent their seller’s interest even when it does not benefit them. This is EVERY states law. This is sometimes not a good thing for the real estate associate. If a seller tells an agent “Do not disclose”, then the agent can walk away from the listing or accept the seller’s best interest….period.
In New York State, there is a property condition disclosure (it is filled with a ton of loopholes) that the seller(s) have to fill out and takes a lot of the liability off of the real estate professionals here in NY.
The buyer above SHOULD HAVE HAD a real estate professional representing them 9as a signed buyer’s broker) along with a “competent” inspector to inspect all aspects of the property.
Forget the “I am sorry for the buyer” here. They have just as many rights as the sellers do.
Do you guys post I am sorry for the real estate agent who lost out on a listing because the seller called 3 different realtors to get free advice, then SOLD it for sale by owner?
Before posting comments about other real estate professionals, know your own law.
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